Frequently Asked Questions
Before booking, kindly contact us for proper and special arrangements to be made. Note that this might include some extra fee.
We offer tours to various destinations across Africa, including South Africa, Kenya, Tanzania, Uganda, Ghana, Seychelles, Maldives, Egypt, Morocco, Namibia, Botswana, and more.
You can easily book a tour with us through our website. Simply choose your desired destination, select the tour package, provide your details, and make a payment.
Flights are not typically included in our tour packages. However, on demand, we can assist you in finding the best flight options and provide recommendations.
Yes, accommodations are included in our tour packages. We carefully select comfortable and reputable hotels, lodges, or campsites that align with our quality standards.
Absolutely! We offer customized tour options to cater to your preferences. You can contact our team to discuss your requirements and create a personalized itinerary.
Travel insurance is not included in our tour packages. We highly recommend obtaining travel insurance to protect yourself against unexpected events or emergencies.
Depending on the tour and destination, we utilize various modes of transportation, including comfortable vehicles, domestic flights, boats, or trains, ensuring safe and convenient travel.
Visa requirements vary depending on your nationality and the country you plan to visit. We recommend checking the visa requirements of your destination well in advance.
Absolutely! We offer both group tours and individual tours, allowing solo travelers to join group departures or opt for private tours for a more personalized experience.
The inclusion of meals varies depending on the tour package. Some packages include meals, while others focus on providing flexibility, allowing you to explore local cuisine.
Yes, we have tours suitable for children and families. We offer family-friendly itineraries and can customize tours to accommodate the needs of families traveling together.
Of course! You are welcome to bring your own camera equipment to capture the beautiful moments during your tour. Just make sure to pack and handle it safely.
When going on an African safari, it’s recommended to pack lightweight and breathable clothing, a hat, sunscreen, insect repellent, comfortable walking shoes, and a camera.
Vaccination requirements may vary depending on the country you’re visiting and your personal health condition. It’s essential to consult with your healthcare provider or travel clinic for up-to-date vaccination recommendations.
Credit cards are generally accepted in major cities and tourist areas. However, it’s advisable to carry some cash for smaller establishments or places where card payments may not be available.
The physical demands of our tours vary depending on the itinerary and activities included. We offer tours of different intensity levels, from relaxed sightseeing to more adventurous activities. Please check the tour details for specific information.
Tipping customs vary across different countries in Africa. While it’s not mandatory, it is customary to tip guides, drivers, and other service staff if you are satisfied with the service provided.
Our cancellation policy is outlined in the terms and conditions of booking. Depending on the timing of the cancellation, there may be applicable fees. We recommend reviewing our cancellation policy for specific details.
No, ther are no refunds for ending your tour early.
If you wish to extend your tour, please contact our team as soon as possible. We will do our best to accommodate your request, subject to availability and any additional costs.
Changes to the tour date are subject to availability and our terms and conditions. We recommend contacting our team as soon as possible to discuss any desired changes.
Unfortunately, pets are not allowed on our tours. The logistics, accommodation policies, and the comfort of other travelers make it impractical to accommodate pets.
The currency you should bring depends on the specific country you’re visiting. It’s best to have a combination of local currency and US dollars, as dollars are widely accepted.
If you require a wheelchair or mobility aid, please let us know at the time of booking. We will do our best to accommodate your needs and ensure suitable arrangements are made.
Age restrictions can vary depending on the tour and activities included. Some tours may have minimum age requirements due to safety considerations or the nature of the activities. Please review the specific tour details for any age restrictions.
Our tour guides speak English, and many are fluent in additional languages, such as French, Spanish, German, or local African languages. We can arrange guides who speak specific languages upon request, subject to availability.
Some cultural sites may require modest attire, such as covering shoulders and knees, especially when visiting religious or sacred places. It’s always respectful to dress modestly and follow any guidelines provided.
Electrical outlets in Africa vary depending on the country. It’s advisable to bring a universal travel adapter to ensure compatibility with different types of outlets.
Certain souvenirs and artifacts may have restrictions or require permits for exportation. It’s important to check the local laws and regulations of both your destination and home country to ensure compliance.
In the event of a medical emergency, our guides are trained to handle such situations. They will assist you in obtaining medical care and contacting appropriate emergency services, ensuring your well-being.
Do you have More Questions?
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