Last Updated: 2nd July, 2023.

This Privacy Policy describes how “I Love Africa Travels” collects, uses, and protects the personal information you provide when using our website and booking our tours. We are committed to protecting your privacy and ensuring that your personal information is handled securely and in accordance with applicable data protection laws. By using our website and providing your personal information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information: We may collect personal information from you when you book a tour, subscribe to our newsletter, contact our customer service, or interact with our website. The types of personal information we may collect include your name, email address, phone number, postal address, payment details, and any other information you provide to us voluntarily.

1.2. Usage Data: When you visit our website, we may automatically collect certain information about your device, browser, IP address, and browsing patterns. This information helps us analyze trends, improve our website, and enhance your user experience. We may use cookies and similar tracking technologies to collect this data.

2. How We Use Your Information

2.1. Booking and Services: We use your personal information to process your tour bookings, provide customer support, communicate important updates or changes to your travel arrangements, and deliver our services as requested. This includes sharing your information with relevant tour operators, accommodations, transportation providers, and other service providers involved in delivering your travel arrangements.

2.2. Marketing Communications: With your explicit consent, we may use your email address to send you newsletters, promotional offers, and other marketing communications. You have the right to opt out of receiving these communications at any time by following the unsubscribe instructions provided in the emails or by contacting our customer service.

2.3. Legal Obligations: We may process and disclose your personal information as required by law, regulation, or legal process, or in response to a valid request from a governmental authority.

3. Data Security

3.1. Security Measures: We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include physical, technical, and administrative safeguards. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.

4. Data Retention

4.1. Retention Period: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed.

5. Your Rights and Choices

5.1. Access and Correction: You have the right to access and update your personal information held by us. If you wish to exercise this right or have any concerns about the accuracy of your personal information, please contact our customer service.

5.2. Data Portability: Upon request, we can provide you with a copy of your personal information in a commonly used electronic format.

5.3. Consent Withdrawal: You have the right to withdraw your consent for the processing of your personal information for marketing communications. You can do this by following the unsubscribe instructions in our emails or by contacting our customer service.

6. Third-Party Links

6.1. Third-Party Websites: Our website may contain links to third-party websites or services that are not owned or controlled by “I Love Africa Travels.” This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

7. Updates to this Privacy Policy

7.1. Policy Updates: We may update this Privacy Policy from time to time to reflect changes in our privacy practices or legal requirements. We will post the updated Privacy Policy on our website and indicate the date of the latest revision. We encourage you to review this Privacy Policy periodically.

If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact our customer service.